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Find answers to the most frequently asked questions below.
To request a design in Kreateable, select the "Schedule Demo" option, then choose a desired date. Our team will get back to you in 24 hours for further assistance.
Kreateable offers four different plans which you can select from depending on your requirements. These plans are as follows;
The four-subscription plan offers different services. You can check all the services that our plan offers at Click here to Service Page
We use a lot of free reputable sources to get these stock photos, icons, animations, fonts, and videos.
For every Kreateable graphic image and video, we use free stock image sites like Unsplash, Pixel, pixabay, etc. And for icons and elements, we use the Noun Project site. For design purposes, we use the above-mentioned resources.
We ensure that every element that we use from these free websites grants the appropriate license for you to use, as a part of your design, as the end user.
Kreateable provides:
For graphics: We provide JPG, PSD formats, etc.
For video: We provide you with MOV or MP4 formats etc.
Further, if you want the project's final output in any specific format, you will get the file format as per your needs. You can mention the format and other details associated with it while requesting.
When you suggest us the design like graphics or videos. You need to fill out an online form provided by our end and you need to fill in all the necessary details required so that our team can provide you with the complete design.
After we successfully hand over the project and you feel like it needs to get altered at some point, you can let us know about the revisions needed for the same. But, keep that in mind that revisions will be counted in the active requests. So, be sure to carefully review every output you receive to ensure there is no alteration left to be done before it becomes the final output.
The files in MOV or MP4 format get edited or enhanced.
If you become part of our graphics or video subscriptions, then our dedicated design team will assist you with 1 active task every day.
If you become part of our graphic+video subscription, then our dedicated design team will assist you with 2 active tasks every day (one for graphics and one for video). With our custom subscription, you can book a scheduled demo with us and tell us everything about the project that needs to be done. A custom subscription allows you to set the time and project deadlines to provide you with everything as per your needs.
Yes, we can help you out with your rapidly expanding business. If you require more than one subscription to keep up with loads of your projects and work, then definitely it will be worth it as you will get extra time and extra deliveries from our end to keep up with all the due dates of your projects and we will be able to mark all the project deliveries on time. With each additional subscription that you add, you will increase the number of outputs you will receive and the speed at which you receive them.
The turnaround time for an active request varies based on its complexity. For instance, a relatively simple task such as creating a social media post or designing a business card can typically be delivered within a 24-hour turnaround period. However, more intricate requests like developing a restaurant menu or crafting a pitch deck may require an extended turnaround time of 48 hours or even more. If you feel like you need any type of revision with Kreateable graphics then you can drop your query request and it will get completed in the next 24 hours.
The turnaround time for an active request varies based on its complexity & video duration. For instance, a task such as animating a static design or Basic gif can typically be delivered within a 2-day turnaround period. However, more intricate requests with long video durations, like creating an educational video or product video, may require an extended turnaround time of 4 days or even more. If you have raised your query regarding Kreateable's video revision then you will get the revised version of the video in the next 2-4 business days after the request is received.
If the custom query is regarding the graphics, then, the request will get completed in the next 24 hours (depending upon the complexity of the task, it can take more than 24 hours to complete) and, if it is a video request, then it will get resolved in the next 2-4 business days (depending upon the complexity of the task, it can take more than 3 days to complete).
If you attempt to sign up from any of our ad links and you fail to do so then we recommend you to check if there is any ad blocker installed on your device. If that is the case then first you need to whitelist Kreateable's site and then it will be troubleshooted. If it does not resolve the issue, then you can contact us at Kreateable's live chat option.
Kreateable's Graphic:
Kreateable's video designs:
We do not fulfil the following kind of requests:
You need to include certain necessary things every time like size, colors, orientation, format (print, digital, or video), design, font, theme, and text copy. In case of a video request, you must include your preferred style of background music as well.
In a single day i.e., 24 hr, you get 1 active request for graphics and 1 active request for videos, and if you opt for a graphic+video subscription then you get 1 request in each case independently.
If you have a time-sensitive request then you can mention that while submitting your request. We will do our best to deliver it on time and otherwise, we will also give you an estimated time by which it will be completed.
Kreateable provides four different tiers of service which are as follows
We have one graphic design subscription- Kreateable Graphics, one video subscription- Kreateable video subscription, and one subscription that includes both- graphic+videos.
Apart from these, we offer one custom subscription also.
There are no hidden fees at all. You only need to pay the monthly subscription fee. All taxes and other fees are included in that only.
We do not accept cash, cheques, money transfer, or PayPal as methods of payment. We only accept credit cards. Feel free to contact us on our live chat if you have any questions about payments.
No, we provide you with monthly subscriptions, so that if someday you make up your mind to cancel your subscription, then you can do that without any hassle.
We provide you with a 30-Day cycle for billing, the billing starts every month on the day of your subscription purchase. The billing is based on a recurring basis, on the same day when your full subscription began. If you want more information on this or want to clarify any details, contact us via our live chat support.
Kreateable offers you with a monthly subscription which is why you will be billed monthly. You need an active subscription to make and manage your requests on an ongoing basis. If you have any doubt regarding billings then you can contact us via our chat support support.
It is not hard at all to cancel your subscription at Kreateable. If you make up your mind someday to cancel your subscription, you can easily do that either by contacting our chat support or your design team for the same. Without any complicated process, you will easily be able to proceed toward the cancellation of your subscription anytime.
No, you will not get any refund once you become our paid subscription member. We can only help you with either pausing the account or canceling the subscription at that moment, but we don't offer refunds due to inactivity.
We offer a 10% discount to the users who get additional two subscriptions done. Keep in mind that this discount will not work with any other promotional offers. For more details, you can connect with us via our live chat support.
At Kreateable, we provide you with custom designs that are created from scratch or designs that have a combination of both custom design and customized stock elements. The format depends upon the client's demand.
When we use stock elements, then we make sure that they are properly licensable for you to use them as the end user.
NO, Kreateable does not provide any reselling rights.
Yes! Kreateable never discloses any client's details anywhere. However, we may share some of the designs from the project in our portfolio. And, if you don't want us to use them anywhere then also you can let us know and we will respect your decision.
It would be you. You retain all the rights for the final output of the project. We make sure that the final output received by you from Kreateable will be licensable to you as the end user. You can use it anywhere, the way you want.
Kreateable is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high-quality graphic design services, on an ongoing basis.
With Kreateable, you will feel like you have an in-house designer - without the hefty price tag.
We use a lot of free reputable sources to get these stock photos, icons, animations, fonts, and videos.
For every Kreateable graphic image and video, we use free stock image sites like Unsplash, Pixel, pixabay, etc. And for icons and elements, we use the Noun Project site. For design purposes, we use the above-mentioned resources.
We ensure that every element that we use from these free websites grants the appropriate license for you to use, as a part of your design, as the end user.
Kreateable provides:
For graphics: We provide JPG, PSD formats, etc.
For video: We provide you with MOV or MP4 formats etc.
Further, if you want the project's final output in any specific format, you will get the file format as per your needs. You can mention the format and other details associated with it while requesting.
The turnaround time for an active request varies based on its complexity. For instance, a relatively simple task such as creating a social media post or designing a business card can typically be delivered within a 24-hour turnaround period. However, more intricate requests like developing a restaurant menu or crafting a pitch deck may require an extended turnaround time of 48 hours or even more. If you feel you need any type of revision with Kreateable graphics, then you can drop your query request, which will be completed in the next 24 hours.
If you become part of our graphics or video subscriptions, then our dedicated design team will assist you with 1 active task every day.
If you become part of our graphic+video subscription, then our dedicated design team will assist you with 2 active tasks every day (one for graphics and one for video).
With our custom subscription, you can book a scheduled demo with us and tell us everything about the project that needs to be done. A custom subscription allows you to set the time and project deadlines to provide you with everything as per your needs.
Kreateable's Graphic:
Kreateable's video designs:
We do not fulfil the following kind of requests:
You need to include certain necessary things every time like size, colors, orientation, format (print, digital, or video), design, font, theme, and text copy. In case of a video request, you must include your preferred style of background music as well.
You get 1 active request for graphics and 1 active request for videos, and if you opt for a graphic+video subscription then you get 1 request in each case independently.
If you have a time-sensitive request then you can mention that while submitting your request. We will do our best to deliver it on time and otherwise, we will also give you an estimated time by which it will be completed.
Yes, we can help you out with your rapidly expanding business. If you require more than one subscription to keep up with loads of your projects and work, then definitely it will be worth it as you will get extra time and extra deliveries from our end to keep up with all the due dates of your projects and we will be able to mark all the project deliveries on time. With each additional subscription that you add, you will increase the number of outputs you will receive and the speed at which you receive them.
Kreateable provides:
For graphics: We provide JPG, PSD formats, etc.
For video: We provide you with MOV or MP4 formats etc.
Further, if you want the project's final output in any specific format, you will get the file format as per your needs. You can mention the format and other details associated with it while requesting.
When you suggest us the design like graphics or videos. You need to fill out an online form provided by our end and you need to fill in all the necessary details required so that our team can provide you with the complete design.
After we successfully hand over the project and you feel like it needs to get altered at some point, you can let us know about the revisions needed for the same. But, keep that in mind that revisions will be counted in the active requests. So, be sure to carefully review every output you receive to ensure there is no alteration left to be done before it becomes the final output.
The files in MOV or MP4 format get edited or enhanced.
The turnaround time for an active request varies based on its complexity & video duration. For instance, a task such as animating a static design or Basic gif can typically be delivered within a 2-day turnaround period. However, more intricate requests with long video durations, like creating an educational video or product video, may require an extended turnaround time of 4 days or even more. If you have raised your query regarding Kreateable's video revision then you will get the revised version of the video in the next 2-4 business days after the request is received.
When you make a Kreateable Video request, we ask that you include the following details:
The files in MOV or MP4 format get edited or enhanced.
Kreateable provides:
For graphics: We provide JPG, PSD formats, etc.
For video: We provide you with MOV or MP4 formats etc.
Further, if you want the project's final output in any specific format, you will get the file format as per your needs. You can mention the format and other details associated with it while requesting.
When you suggest us the design like graphics or videos. You need to fill out an online form provided by our end and you need to fill in all the necessary details required so that our team can provide you with the complete design.
After we successfully hand over the project and you feel like it needs to get altered at some point, you can let us know about the revisions needed for the same. But, keep that in mind that revisions will be counted in the active requests. So, be sure to carefully review every output you receive to ensure there is no alteration left to be done before it becomes the final output.
We use a lot of free reputable sources to get these stock photos, icons, animations, fonts, and videos.
For every Kreateable graphic image and video, we use free stock image sites like Unsplash, Pixel, pixabay, etc. And for icons and elements, we use the Noun Project site. For design purposes, we use the above-mentioned resources.
We ensure that every element that we use from these free websites grants the appropriate license for you to use, as a part of your design, as the end user.
If you become part of our graphics or video subscriptions, then our dedicated design team will assist you with 1 active task every day.
If you become part of our graphic+video subscription, then our dedicated design team will assist you with 2 active tasks every day (one for graphics and one for video). With our custom subscription, you can book a scheduled demo with us and tell us everything about the project that needs to be done. A custom subscription allows you to set the time and project deadlines to provide you with everything as per your needs.
Yes, we can help you out with your rapidly expanding business. If you require more than one subscription to keep up with loads of your projects and work, then definitely it will be worth it as you will get extra time and extra deliveries from our end to keep up with all the due dates of your projects and we will be able to mark all the project deliveries on time. With each additional subscription that you add, you will increase the number of outputs you will receive and the speed at which you receive them.
Kreateable's Graphic:
Kreateable's video designs:
We do not fulfil the following kind of requests:
You need to include certain necessary things every time like size, colors, orientation, format (print, digital, or video), design, font, theme, and text copy. In case of a video request, you must include your preferred style of background music as well.
You get 1 active request for graphics and 1 active request for videos, and if you opt for a graphic+video subscription then you get 1 request in each case independently.
If you have a time-sensitive request then you can mention that while submitting your request. We will do our best to deliver it on time and otherwise, we will also give you an estimated time by which it will be completed.
With every design request, you should include the following details:
Print Designs require a few additional details:
Tell us the style you would like, e.g.
Tell us your preferences for color and font
Tell us what to avoid
Describe your industry and target audience
Include any references for flyers or posters you like
We absolutely can!
Just be sure to provide these details when making your print requests:
Once you receive your files, please double-check that all the requirements, as per your brief and your printer's specifications, have been met, before you proceed with printing.
We would also highly recommend getting a test print done to make sure that all the elements of your design, including components like QR codes, are displayed with the clarity you need for their intended use.
If you, or your printer, require any changes to ensure optimal print output please let us know and we will get those edits done as soon as possible.
There are 2 easy ways to avoid typos in your design:
To make the design process faster, and to cut down on the number of revisions required, share your brand guidelines with us.
Here is what that includes:
We offer unlimited revisions because we want you to get exactly what you need. But, at times, there can be a disconnect between what you imagine and what you get.
If you find yourself in that spot, here is what we recommend: